Cancelling a Booking

We always recommend to the customer that they change their travel dates over a cancellation (Please note, this can only be done if it is more than 48 hours from the original entry date).

1. Locate and open the booking.

2. Go to the Cancellations tab

3. Tick the box beside "Cancel Booking" and click update booking (advise the customer of

the refund amount if applicable).

Please note, the refund amount varies depending on the time/date the booking was cancelled and if the booking included the Flexi-Parking option. For further information on the refund policy visit https://www.parkonking.com.au/booking-terms-and-conditions/